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Gold CompassCommerce

Retail & Omnichannel

Omnichannel growth without the omni-headache.

For retailers running DTC, marketplace, and physical doors at the same time. We unify the data, the creative, and the merchandising playbook so every channel pulls in the same direction.

  • Inventory-aware paid media reduces wasted spend on out-of-stocks
  • Loyalty-attached attribution that survives Apple's privacy changes
  • POS-integrated email/SMS for in-store conversion lift

How we work

Three pillars. Tied to your P&L. Reviewed monthly.

01

Unified attribution

We rebuild your measurement layer on customer-level events, not platform-reported conversions. Real ROAS by channel, by SKU, by store.

02

Merchandising & site

Category page A/B testing, intelligent product sorting, and discovery flows tuned to the question your buyer is actually asking when they land.

03

Store + digital sync

Geo-targeted creative tied to store inventory, BOPIS funnels that don't break on edge cases, and trade-event programs that move foot traffic.

Outcomes

What we've actually shipped.

Northpine Outfitters

BOPIS attach rate +44%

Built a buy-online-pickup-in-store funnel that surfaced inventory in a 25-mile radius. Attach rate on add-on items doubled.

House of Tilden

+$1.9M incremental from loyalty

Re-architected the loyalty program around tiers tied to purchase cadence rather than dollar threshold. Re-engaged 28% of dormant members.

Bramble Home

Cut paid waste 31%

Inventory-aware Meta and Google bidding shut off ads on out-of-stock SKUs in real time. 31% of prior spend was on dead inventory.

Three years of agencies who couldn't connect our store data to digital. Gold Compass got it working in eight weeks and now we plan promotions instead of post-mortems.

Marcus Whitford

VP Growth, Northpine Outfitters

Step one

45-minute strategy call. Free, prepared, useful even if you don't hire us.

We come ready with a working hypothesis on where the leak is in your funnel — built from public sources before we get on the call. You leave with a written summary either way.

  • 1. You fill out the form.
  • 2. We read your storefront, ads, and reviews.
  • 3. We write a one-page audit and send it over before the call.
  • 4. We talk for 45 minutes. You decide.

Book a strategy call

45 minutes. No pitch deck. We come prepared with a teardown of your current funnel.

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